Cancellation Policy

Cancellation with no fees is applicable if appointment is cancelled with 24 hours of appointment start time. A client can cancel their appointment by contacting me personally by email.

Late fees are subject to appointments cancelled within 24 hours. No late fees will be applied if a person is late for an appointment however, they will still be expected to pay for the entire hour and the session will be cut short however long said person is late.

No shows will be expected to pay full prices for the session they have missed without cancelling. No show appointments are subject to no show fees.

Refund Policy

Bloom & Grow Wellness does not offer refunds for coaching sessions rendered.

Prepaid packages are eligible for a refund of 70%  of total cost. Clients are eligible for this refund for the following reasons:

• Client no longer physically able to attend in person or virtually (ie: moving, illness or disability), 
• Client and coach come to a mutual agreement to end the contract before previously agreed upon end date. 

Privacy Policy

All information obtained by Bloom & Grow Wellness will be securely protected and kept private for client protection. Bloom & Grow Wellness may require you to provide:

• Client name, age, birth date, and other necessary personal information
• Client payment information
• Client medical information, where applicable
• Client billing address, email address, and phone number
• And any other necessary, within reason, personal information needed for coaching.

Bloom & Grow Wellness follows the Canadian Privacy Act as well as any and all associated policies and acts.

Disclaimer

In no way does wellness coaching provided from Bloom & Grow Wellness replace any type of clinical counselling, psychotherapy, therapist, Cognitive Behavioral Therapy, psychoanalyst and/or any associated practices.

All practices provided by Bloom & Grow Wellness are not medical advice. If a client is observed to have any signs or symptoms of serious illness they will be referred to the appropriate medical professional.